PATIENT BILLING & PAYMENT INFORMATION
APG Labs makes a variety of payment options available to patients, helping you better prepare for laboratory services. If you need additional assistance, call us at (410) 599-9977
| Patient Health Coverage | APG LABS Coverage |
|---|---|
| Private Health Insurance | APG Labs will bill your health insurance directly. Your health insurance company will determine coverage and payment, as well as the amount for which you are responsible, such as copay or deductible, if any. |
| Medicaid | APG Labs will bill Medicaid. |
| Medicare | APG Labs will bill Medicare. Medicare will determine coverage and payment. |
| No Health Insurance |
Contact our Lab to lean more about our Patient Payment Program |
Insured Patients
APG LABS will file claims directly to Medicare, Medicaid, and many insurance companies and managed care plans. Before you have lab tests performed, please make sure:
- Your insurance information is up to date.
- Your insurance company accepts claims from our lab
Once your insurer has processed your claim, you will receive an explanation of benefits (EOB) from your insurer informing you of the amount it will pay for your laboratory services.
- The EOB is not an invoice, but it may indicate that a balance remains which is your responsibility. That balance may include your copayment, deductible, or other costs outlined in your terms of coverage. If you have a question about your EOB or your terms of coverage, contact your insurance company.
- Your insurer will inform APG Labs about any balance you owe, and we will send you a bill for that amount.
- If you are covered by more than one insurance plan, your primary insurer will process your claim first, and then any remaining balance will be billed to the secondary insurer. If a balance that is your responsibility remains after the secondary insurer has paid its portion of the claim, APG Labs will send you a bill for the balance due.
Uninsured Patients
If you do not have insurance or your health care benefits do not cover clinical laboratory testing services, you will have to pay for the tests performed by APG Labs before specimen collection services are performed.
- Certain routine tests are available at discounted prices through the LabAccess Partnership Program. To take advantage of this program, you must have your specimen collected at our lab location, and you must pay for your test in full at the time of service.
- An automated payment collection process is available at many of our patient service centers, as well as certain doctor’s offices where a phlebotomist (person who performs blood draws) is on site to perform specimen collection services for APG Labs.
- We accept cash, personal checks, and all major credit cards.
Payment-Specific Programs
APG Labs offers programs to address those patients who have true financial needs, including:
- Patient-specific payment plans
- Special payment plans for financial hardship
- Indigent request from physician/facility
Contact our Lab to find out more about our Payment Program